IP Telephony

Voice communications has changed the way business is carried out. With the era of IP telephony and broadband connectivity, businesses have thrived by bringing VoIP services into the mainstream.

Allianz cloud specializes into IP telephony services with its state of the art ready cloud Infrastructure and Human subject matter expertise.

Subscribe to our below services to enable and expand your business while reducing your tele communication costs to a great extent.

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IPpbx Services

IPpbx solutions best fits for the enterprises spread across the globe. IPpbx solution reduces your international calling cost to a considerable amount.

Achieve below functionality using Allianz IPPbx services

  • Handle Inbound Calls with IVRS and agent POP-UP
  • Auto attendant / Caller ID / Call forwarding /
  • Integrated Telephony solution
  • Integrated Call Center Solution
  • Customized user interface for faster adaptation & ease of use
  • Customized to meet your specific business processes and needs
  • Pre and post sales support
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Voice Broadcast

Conduct your voice campaign by dialling hundreds/thousands of numbers simultaneously in an automated way. Choose your option to you to redirect the call to an IVR or a LIVE agent once the user answers the call.

Configure the number of outbound dialling calls based on the LIVE agents available at the time of outbound calls.

Automation of re-dialling in case a human response was not received.

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IVR Solution

Allianz Cloud IVR solution is delivered using our inbuilt IVR modules hosted on VOIP servers. Variety of business needs like auto call back and forwarding options, responses on SMS based actions, peer calls, etc. Customized scripts can be created to meet custom requirements.

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Video conferencing

Allianz Cloud video conferencing services allow more than two parties to get on a video conference and communicate like sitting in the same room.

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CRM – Call centre solution

We integrate CRM with Telephony to meet the specific need of CRM within call centre industry. Efficiently manage your sales and marketing activities.

  • Manage incoming calls using IVRS
  • Customer call history
  • Audio conference
  • Ease of use
  • Inexpensive
  • Extended support

Allianz Group Associates

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